Jaecoo 'Temu Range Rover' is sold with a seven-year warranty - but doesn't cover all major parts

The Jaecoo 7 has taken Britain by storm in the last 16 months - but it has a hidden secret.

The £30,000 Chinese SUV only arrived in the UK in January 2025, and it instantly earned the moniker the 'Temu Range Rover' for its likeness to the twice‑as‑expensive Range Rover Velar.

It has since gone on to achieve unprecedented popularity; the family motor topped the sales charts in the busiest new car month of the year - March - and has cemented itself among the three best‑selling models so far in 2026.

Motorists have been drawn to its affordable asking price, impressive suite of technology and smart gadgets, and its super‑efficient plug‑in hybrid powertrain.

And they too have been given confidence in the product by its market-leading seven-year, 100,000-mile warranty, which puts to bed any concerns about build quality.

But close inspection of the policy small print reveals that the warranty isn't all that it's billed up to be.

Lawrence Whittaker, chief executive of used‑car warranty provider Warrantywise, has scrutinised the policy's terms and conditions and found that not all major parts are covered for the full advertised period.

Some important components are only covered for four years - potentially leaving owners exposed to hefty repair bills they wouldn't expect to have to pay.

The Jaecoo 7 has become a hit in the UK, becoming one of the best-selling new cars of the last 15 months. But its advertised 7-year/100k-mile warranty promises more than it offers

With the rising popularity of the Jaecoo 7 has come an increase in reports of problems with the Chinese SUV.

One affected customer is one of Whittaker's employees, whose Jaecoo 7 has been off the road for four weeks due to a fault with the infotainment system that has stopped it from working properly.

Posting on X, Whittaker claimed Jaecoo has been unable to resolve the problem and that his staff member is now considering rejecting the vehicle entirely.

But when checking the terms of the warranty policy, Lawrence - who is arguably one of the most knowledgeable individuals in the country when it comes to vehicle warranties - found that not everything is covered for the advertised duration.

On its website, Jaecoo heavily advertises the seven-year warranty across its dedicated pages. 

'At Jaecoo, we hold our vehicles to the highest standards of quality and reliability. This unwavering confidence enables us to provide up to a seven‑year warranty/100,000 miles (whichever comes first),' it says.

But the big caveat is: 'Terms & Exclusions apply.'

A snippet of the heavily-advertised seven-year warranty on the Chinese brand's website

With a seven‑year, 100,000‑mile warranty sounding reassuring on the surface, Lawrence says customers need to look beyond the headline statement.

'The small print appears to contain a number of sub‑terms, and some important components are only covered for three years or 40,000 miles - including the alternator, fuel pump, starter motor and water pump,' he explained.

Another is the infotainment screen, which is a commonly reported issue among customers, including Lawrence's colleague.  

While many mainstream brands offer shorter warranty periods and include stipulations, such as the car needing to be serviced with a franchised main dealer for the duration the cover is provided, Lawrence takes issue with the prominent branding of the seven-year warranty across the Jaecoo website. 

'That is a long way short of the seven‑year promise being promoted, and in several respects it is less comprehensive than many European competitors would lead motorists to expect,' he told the Daily Mail.

In his X post, he added: 'It's been a long time since I've seen any manufacturer offer warranty cover only for the first 40,000 miles. In fact, I can't remember any. I know these cars are cheap, but perhaps that is for a reason...?'

The warranty terms also explain that for anyone using their Jaecoo as an Uber or for ride‑sharing, taxi, hire, courier or similar work, the warranty is reduced to four years or 80,000 miles, yet it is not especially clear what that shortened warranty is actually covering beyond items such as the vehicle battery.

'Consumers should always read the warranty document in full, because a headline warranty is only as good as the parts, labour and exclusions behind it,' he said.

With Jaecoo one of several brands under the stewardship of the wider Chery Group, Lawrence also checked the warranty wording for its sister marques, Chery and Omoda. 

It confirmed that the same sub‑terms are included for their new models too.

A spokesperson for Jaecoo UK told us: 'Omoda&Jaecoo UK prides itself on its transparent approach.

'All Omoda&Jaecoo cars have a seven‑year/100,000‑mile vehicle warranty (alongside an eight‑year/100,000‑mile high‑voltage battery warranty on applicable models), with all coverage terms clearly outlined within the published warranty documentation available to customers and online.

'Unless specifically stated otherwise within the warranty policy, vehicle components are covered for seven years/100,000 miles against defects in manufacture, material or workmanship. This includes major vehicle systems such as the engine, transmission and drivetrain.

'The overall warranty offering is benchmarked against the wider UK automotive market and remains among the longer manufacturer warranties currently available to customers in the UK.

'As with many manufacturers, certain components have separate coverage periods depending on the nature of the part, servicing requirements and expected operating conditions. These terms are transparently detailed within the warranty policy.

'Alongside its warranty offering, Jaecoo UK continues to invest significantly in its retailer network, aftersales operations, parts availability and customer support infrastructure as the brand continues to expand in the UK market.'

Jaecoo owners have complained about software glitches with their cars, namely the touchscreens going wrong. And it is one item that is not covered by the seven-year warranty

Temu Range Rover issues 

Facebook groups set up by Jaecoo owners in the UK to discuss their vehicles have become overrun with posts about recurring faults, many of which are software‑based.

Customers commonly complain about infotainment screens crashing, DAB radio coverage dropping in and out, and inconsistent Apple CarPlay connectivity.

Drivers are also raising issues with oversensitive safety features such as lane assist and automatic braking systems, and there are various cases of owners expressing dissatisfaction with long waiting times for repairs due to an undersupply of parts from China.

Just last month, one owner called for the Chinese manufacturer to be banned after his brand‑new Jaecoo 7 stopped suddenly while he was driving on a 60mph road with his son in the back.

Alan Lee, 37, bought the plug‑in hybrid 'Temu Range Rover' just a fortnight earlier after reading rave reviews about the budget‑friendly £35,000 vehicle.

But within a few days, he noticed the car's headlights flickering when he turned corners, which he described as 'weird'.

Disaster then struck while driving his four‑year‑old to nursery, when the car 'completely stopped' and warning lights began to flash on the dashboard.

Mr Lee said the car 'died completely' and his priority was to get himself and his son to safety. He immediately called 999, and police arrived to close the lane before towing the car to a recovery compound.

A spokesman for Jaecoo at the time said: 'Jaecoo UK can confirm that it takes aftersales service seriously, and has provided the customer with a Jaecoo courtesy car.'

Alan Lee, 31, told the Daily Mail in April that his two-week-old Jaecoo 7 encountered an issue and came to an abrupt stop on a 60mph road while he had his four-year-old son in the back

In March, Jaecoo recalled around 7,500 petrol 7 SUVs manufactured between April and December 2025 after identifying a faulty electronic control unit wiring harness clip that it said may cause unexpected stalling.

The recall announcement came just days after we revealed that some insurers are putting higher‑than‑average premiums on Jaecoo 7s and other Chinese newcomers - with some companies refusing to underwrite the cars at all.

Carwow's analysis found that a lack of familiarity with brands and restricted parts availability is making them difficult to repair - meaning providers are not currently in a position to insure them.

It obtained quotes from ten of the UK's biggest insurers for four Chinese cars and four of their mainstream equivalents.

One like‑for‑like comparison was the Jaecoo 7 versus the Volkswagen Tiguan.

The investigation found that all but one provider would cover the £38,900 VW Tiguan, with an average policy costing £700.

In contrast, five insurers refused to quote for the Jaecoo 7 - the nearest Chinese equivalent that's almost £9,000 cheaper in dealerships - resulting in an average premium of £865.

Incredibly, two insurers in the study - Ageas and AXA - refused to provide quotes for any of the four Chinese cars.

The reason insurers remain hesitant to underwrite Chinese models is mainly due to concerns about repairability.

Ageas said most of its customers drive models that are over eight years old. Therefore, due to the infancy of Chinese brands, these cars are yet to fall into its typical cover bracket.

Tom Quirke, chief underwriting officer at Ageas, said: 'Many of these brands are new to the market and therefore are not yet in Ageas's target market. However, we do have a process to add new models to our list of acceptable vehicles when appropriate.'

Iain Reid from Carwow, who undertook the investigation, said the problem does not lie entirely with Chinese cars but with the UK insurance industry 'struggling to keep pace with a rapidly changing market'.

He told us: 'New brands, models and technologies are arriving at speed, particularly with the rise of electric and hybrid vehicles, and insurers need to adapt far faster than they are. It's simply not fair for drivers to be penalised because insurance pricing and data can't keep up.

'Delays in getting parts to garages to fix cars can take longer than normal, and the longer it takes to repair a car, the more it costs the insurer, which increases the risk.

'When setting insurance costs, companies rely on historical data about a vehicle's reliability, repair costs and the likelihood of it being damaged or stolen. This is hard to do with many of the Chinese models that have been in the UK for only a few years.'